Ordering and Shipping

• What are your shipping costs? Shipping costs vary depending on the destination, weight, and size of your order. You can calculate the shipping cost for your specific order during the checkout process.

• How long does shipping take? Shipping times vary depending on your location and the shipping method chosen. Domestic orders typically arrive within 6-7 business days.

• What is your return policy? Please refer to our Returns and Exchanges policy on our website for detailed information. Generally, we offer a 7-day return policy for unused and undamaged items.

Products and Quality

• What kind of products do you offer?

  We offer a curated collection of essential items, including durable rainwear to keep you dry, practical school kits for students, comfortable and fun clogs for kids, and thoughtfully designed mummy bags for parents.

• What is the quality of your products like?

  We are committed to providing high-quality essentials. We carefully select materials and designs to ensure durability, functionality, and style across all our product lines.

• How do I care for my rainwear?

  Care instructions vary depending on the material. Generally, we recommend wiping down with a damp cloth and air drying. Avoid harsh chemicals and excessive heat. Please refer to the care label on your garment for detailed instructions.

• What sizes are your raincoats and umbrellas available in?

  Our rainwear comes in a range of sizes for kids and adults. Please consult our size chart on the product page for accurate measurements.

• Are your school bags durable enough for daily use?                                                                                                                                                                                                                                                                                                                                           Yes, our school bags are designed with durability in mind, using strong materials and reinforced stitching to withstand the demands of daily school life.   
• Are the lunch bags insulated?

  Yes, our lunch bags are insulated to help keep food fresh for longer. Please check the product description for more details.

• How do I clean the clogs?                                                                                                                                                                                                                                                                                                                                                                                                  Most of our kids' clogs are easy to clean with soap and water. Avoid harsh chemicals.

• • How can I track my order?

    Once your order is shipped, you will receive a tracking number via email, which you can use to track your order's progress.